Repair and Maintenance of Telephone Exchange Parts at Dr. Ruth K.M. Pfau Civil Hospital Karachi

Dr. Ruth K.M. Pfau Civil Hospital Karachi invites electronic bids through the E-Pak Acquisition and Disposable System (EPADS) for repair, maintenance and replacement of parts of the telephone exchange at the hospital's telephone exchange facility in Karachi, Sindh during the financial year 2026-27. The tender covers two main packages: Package 1 includes repair, maintenance and replacement parts for the Avaya IPSI card for the telephone exchange (one unit) and Avaya gateway power supply for the telephone exchange (two units); Package 2 comprises repair, maintenance and replacement parts for Anesthesia Machines ASTRA 3i at Ortho OT (three units), Gynae OT (two units), Autoclave Machines at ENT (one unit) and Dental Department (one unit), and dental unit at the dental department (four units). The estimated contract value is approximately 1.3 million rupees under Rule 46(1) Single Stage One Envelope procurement procedure.

Bidders must be registered on the Active Taxpayers List of the Federal Board of Revenue or State Bank of Revenue, whichever is applicable. A bid security of two percent of the total quoted price or Rs. 3,000 (whichever is applicable) is required. All bids must be submitted electronically through the EPADS portal only. Bidders are required to register themselves on the EPADS system at https://sindh.eprocure.gov.pk/#/supplier/registration prior to submission of electronic bids.

Tender documents are available for downloading from https://portalsindh.eprocure.gov.pk/#/ with a document cost of Rs. 3,000 (non-refundable). Bids must be submitted on or before 11:00 AM on 15 August 2026, with tender opening scheduled for 12:00 noon on the same date at Committee Room 2nd Floor, Admin Block, Baba-e-Urdu Road, Civil Hospital Karachi. For queries regarding e-bidding, prospective bidders may contact Dr. Ruth K.M. Pfau Civil Hospital Karachi at telephone 021-99215732 or the EPADS Helpline at 051-111-137-237 during working hours.

This is a specialized maintenance contract for hospital telephone exchange and medical equipment, split into two packages totaling approximately 1.3 million rupees. Bidders must be on FBR or SBR active taxpayers list. The tender follows Single Stage One Envelope procedure with relatively low bid security requirements. Submission is entirely electronic via EPADS with a tight deadline of 15 August 2026. The scope suggests requirement for technical expertise in telecommunications and medical equipment servicing, making this suitable for specialized service providers already operating in the healthcare sector.

Who can bid: Suppliers, firms, importers and authorized distributors registered on the Active Taxpayers List (FBR/SBR) are eligible. Typically, firms providing equipment repair and maintenance services must hold valid SECP registration, current NTN, and insurance documentation. No specific PEC category requirement is stated; however, relevant experience with the specified equipment (Avaya systems, Anesthesia machines, Autoclave machines) is implicitly expected.