Tender Details
Description / Scope of Work
Pakistan Airports Authority (PAA) invites competitive bids for implementation support and operational services related to E-PADS v2.0, an electronic procurement and asset management system. This tender covers registration, training, user support, and grievance redressal mechanism establishment across PAA airports in Sindh province and other locations. The scope includes vendor support at https://vendors.epads.gov.pk for registered suppliers, system configuration assistance, and establishment of a Grievance Redressal Committee (GRC) to address vendor concerns and disputes. The procurement is being conducted in accordance with PAA's competitive bidding procedures and follows Federal Public Procurement Rules (FPPR) framework. Eligibility is open to qualified service providers with relevant experience in enterprise system implementation, vendor management, and customer support operations. Bidders must possess valid National Tax Number (NTN) registration, valid BER UIN from Federal Board of Revenue, and demonstrate capacity to manage large-scale IT-enabled procurement platforms. Bid security and performance guarantees as specified in tender documents are mandatory. Bid documents can be obtained from the PAA website and the E-PADS portal. Submissions must be made by the closing date specified, with technical and financial proposals evaluated separately. The tender committee will open bids on the prescribed date and time, with detailed evaluation criteria published in the full tender document available through official PAA procurement channels.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
PAA seeks implementation support for E-PADS v2.0 vendor registration and grievance management platform. This appears to be a specialized IT service contract requiring platform integration expertise and vendor communication capability rather than goods or civil works. The tight integration with federal e-procurement systems suggests preference for bidders with prior FPPR/federal tender experience. Scope includes ongoing support functions, implying potential framework or renewal opportunity. Ideal for software services firms or IT consultancies familiar with government procurement portals.
Who can bid: Bidders must hold valid NTN registration and Federal Board of Revenue BER UIN. Typically, service providers must demonstrate prior experience with e-procurement or enterprise system implementation, possess qualified staff, and maintain professional indemnity. Specific PEC registration or sectoral licenses not stated but likely required per FPPR; confirm with PAA prior to bid submission.