Private IT Equipment All

Procurement of Used Desktops for PTCL Contact Centres

🏛 Pakistan Telecommunication Company Limited
📍 Federal
📅 Closes: 21 Aug 2026
🔖 Ref: Proc.5-2/1/180626/4830
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Tender Details

Issuing Organisation Pakistan Telecommunication Company Limited
Location Federal
Category IT Equipment All
Published 17 Aug 2026
Closing Date 21 Aug 2026
Reference Proc.5-2/1/180626/4830

Description / Scope of Work

Pakistan Telecommunication Company Limited invites bids for the procurement of used desktops for PTCL Contact Centres under tender reference Proc.5-2/1/180626/4830. The procurement is on a DDP-PKR basis inclusive of all applicable taxes, in accordance with PTCL requirements and the detailed Scope of Work. This tender addresses the equipment needs of PTCL's contact centre operations, requiring bidders to supply refurbished desktop computers to specified technical standards and delivery requirements set by PTCL at its headquarters in Islamabad, Federal Pakistan.

Bidders must be registered vendors with PTCL and possess a valid Vendor Registration Code (VR Code) to submit bids. A bank guarantee of PKR 100,000 issued by a first-class or scheduled bank in Pakistan is required as bid security, valid for six months from issuance. Non-compliance with bid security requirements will result in automatic disqualification. Vendor registration is mandatory for all bidders seeking to establish or continue a business relationship with PTCL for supply of equipment and products.

Bids must be submitted exclusively through the SAP Ariba Platform using the provided portal link by August 24, 2026 at or before 05:00 PM. Vendor Registration Forms are available for download from PTCL's official website. All correspondence and inquiries should be directed to the G.D Ops & Contract Management department at Room 224, 2nd Floor, E Block, PTCL Office, G-8/4, Islamabad, via email to Tanvir.ahmad@ptclgroup.com. PTCL reserves the right to reject any or all bids and annul the bidding process at any time without incurring liability or obligation to inform bidders of the grounds for such action.

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For Bidders: Our Analysis PAKISTANTENDER INSIGHT

Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.

PTCL is sourcing used desktops for contact centre operations—a modest-volume procurement likely serving multiple centres.

The closing date (August 24, 2026) is nearly five months away, allowing reasonable bid preparation time. Key hurdle is mandatory PTCL vendor registration with VR Code before submission; unregistered suppliers must complete this first. Bank guarantee requirement of PKR 100,000 is standard. Refurbished desktop supply chains are relatively routine, but compliance with PTCL technical specifications and contact centre performance standards will be critical to bid success.

Who can bid: Bidders must hold a valid PTCL Vendor Registration Code (VR Code) and be registered as vendors with PTCL. Bank guarantee of PKR 100,000 from a scheduled Pakistani bank is mandatory for bid security. Typically, suppliers of IT equipment to government entities must hold NTN (National Tax Number) and valid business registration. The notice does not explicitly state PEC category or SECP registration, but vendors should confirm all required credentials with PTCL before bid submission.

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Full scope, eligibility, bid security, deadlines and downloadable tender documents — plus daily alerts for matching tenders. From PKR 3,000/month.
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KEY FACTS FROM THE NOTICE
Bid securityPKR 100,000 bank guarantee valid for 6 months
Estimated scaleMedium
Documents required Bank Guarantee (bid security) · Vendor Registration Code (VR Code) · Bid marked as RFP # Proc.5-2/1/180626/4830
HA Analysis by PakistanTender Research · Reviewed by Hamza Ali, Cactus Consulting (SMC Pvt) Ltd · How we verify tenders · Report an error

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