Bill Collection Processing, Stub Management & Reconciliation Services by KW&SC

Karachi Water & Sewerage Corporation (KW & SC) invites open competitive national bids for collection processing, stub management and reconciliation of KW&SC bills. The tender covers billing-related services including collection handling, stub file management, and bill reconciliation functions to support the Corporation's revenue collection and billing operations in Karachi, Sindh. The bidding document outlines the full scope of work, evaluation criteria, contract terms and performance requirements for this service provision activity. Eligible bidders must submit complete bids comprising technical proposals, commercial terms, bid security and compliance documentation as detailed in the tender package. Bid security is required in accordance with the tender conditions. The bid submission deadline is 5 August 2026, with bid opening to follow immediately thereafter. Bidders are advised to carefully review all sections of the tender document including the scope of work in Annex-A, bill of quantity in Annex-B, and all commercial compliance requirements outlined in Annex-C. For clarifications on tender documents, interested parties should submit written requests in accordance with the procedure defined in Section-I. The contract will be awarded based on the evaluation criteria and award criteria stated in the bidding document, with contract duration and performance obligations detailed in Section-II.

KW&SC seeks a contractor for billing support services—collection processing, stub management and bill reconciliation. The scope encompasses backend billing operations rather than field collection. Contract appears open-ended in duration per Section-II provisions. Bidders should note that this is specialized billing administration work requiring documented systems for handling stub files and maintaining reconciliation accuracy against large-scale water utility billing records. The notice does not specify annual transaction volumes, existing contractor performance metrics, or renewal likelihood, suggesting first-time tender or competitive re-tendering.

Who can bid: The notice does not explicitly state PEC category or registration requirements. Typically for billing services contracts in Pakistan, bidders must be registered with SECP (if a company), possess active NTN, and provide tax clearance. Sole proprietorships and partnership firms are often eligible if registered under relevant provincial law. No sector-specific license is mentioned; financial capability and relevant experience with utility billing systems are likely prerequisites during evaluation.