Third-Party Outsourced Services Frame Contract for PTCL Group Central Zone

Pakistan Telecommunication Company Limited, through its Regional Procurement Central office in Lahore, invites sealed bids from experienced service providers to establish a frame contract for the provision of third-party outsourced services across PTCL Group operations in the Central Zone, covering LTR and CTR regions. The scope encompasses material handling, tagging, stacking, picking, packing, dispatch, housekeeping, gardening and assistance in material issuance activities across multiple departments. A regional framework contract will be signed with up to six successful bidders following a competitive bidding process, effective for a three-year period from contract execution date.

Bidders must be equipped with relevant operational experience in outsourced service delivery. Bids must be accompanied by a bid bond of Rs. 100,000 in the form of CDR, demand draft or bank guarantee made payable to Pakistan Telecommunication Company Limited. Non-compliance with bid bond requirements will result in automatic disqualification. Offered rates must be inclusive of all taxes except GST/SST, with separate quotation of statutory wage components as per notified minimum wage and vendor service charge or margin per resource.

Sealed bids comprising technical offer, commercial offer and original bid bond must be submitted in three separate packages placed within a single sealed envelope to the Senior Manager Regional Procurement Central, PTCL CTH Building, 1-McLeod Road, Lahore by 1200 hrs on 18 August 2026. Technical bids will be opened on 19 August 2026 at 1430 hrs with no public opening in bidders' presence. Commercial bids of only technically qualified bidders will be evaluated thereafter. Bid validity is 180 days from submission deadline. Clarification requests using the prescribed Query Template must be submitted within three days of obtaining tender documents. Contact the Procurement Regional Office at Ubayed.naeem@ptclgroup.com or +923351007046 for further information.

PTCL seeks up to six vendors for a three-year frame contract covering unskilled labour services—material handling, housekeeping, gardening, dispatch support—across its Central Zone operations in Lahore and surrounding regions. This is demand-based contracting with no guaranteed order volumes, indicating PTCL retains full discretion on purchase order issuance. The tight bid-to-opening window (18–19 August) and requirement for separately itemized minimum wage versus vendor margin suggest competitive pricing pressure. Multiple concurrent vendors indicate PTCL's strategy to avoid single-source dependency and ensure service continuity.

Who can bid: Bidders typically require active NTN registration, in good standing with relevant labour authorities, and demonstrated operational capacity in outsourced manpower services. The notice does not specify PEC registration, sector-specific certifications or firm size thresholds. No explicit restriction on foreign bidders is stated. Registration with SECP or equivalent business registration body is typically expected for contractual standing.