Tender Details
Description / Scope of Work
National Insurance Company Limited (NICL) invites bids for the procurement of an AI-Powered Employee Performance & Appraisal Management System under reference NICL/Procurement/2026/35. This non-consultancy services tender seeks a market-proven, pre-built software solution to modernise NICL's human resources capabilities with integrated performance management, competency assessment, and artificial intelligence-driven insights. The system must support employee information management, 360-degree multi-rater feedback frameworks, interactive dashboards with comprehensive reporting, and explainable AI features to provide transparency in performance evaluations. The procurement is issued on a national basis with bidding from across Pakistan, with the primary contact office located at NICL's headquarters in Lahore, Punjab.
Eligibility criteria require bidders to demonstrate experience in similar AI-powered HR or performance management system implementations, preferably with evidence of international professional affiliations and verified partnerships with recognised AI technology providers. Bidders must submit comprehensive project team proposals including key expert CVs, client references from comparable projects, and detailed financial proposals. A bid security declaration is mandatory. The tender follows a single-stage, two-envelope bidding process, with separate technical and financial envelopes required for evaluation.
Bid documents may be obtained from NICL's procurement office at 3rd Floor, Cricket House, Shadman-II, Jail Road, Lahore, with inquiries directed to shahid.niazi@nicl.com.pk or +92-343-771-1158. Bids must be submitted by the closing date specified in the tender schedule. The bid opening ceremony will occur at a date notified in the bid data sheet. Evaluation will assess technical merit, implementation feasibility, security compliance, and financial value, with preference given to solutions offering zero-subscription licensing models and comprehensive warranty coverage.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
NICL seeks a complete AI-driven performance management platform—not a bespoke build.
The scope emphasises market-proven, pre-built solutions with explainable AI and zero-subscription licensing, suggesting NICL wants to avoid long-term vendor lock-in and ongoing SaaS costs. The two-envelope single-stage process is relatively lean. Notably, the procurement specifies 360-degree feedback, configurable scoring rules, and dashboards, indicating NICL's HR function requires sophisticated capability. Bidders lacking AI technology partnerships or prior similar implementations face steep evaluation hurdles. The tight timeline (September 2026 close) and insistence on warranty and delivery guarantees suggest urgency.
Who can bid: Bidders must typically be registered with SECP (for companies) or relevant trade bodies, hold valid NTN and SRO certificates, and demonstrate prior execution of similar AI or HR management system projects. Evidence of AI technology partnerships and international professional certifications (e.g., ISO, HR tech associations) preferred. Experience with 360-feedback or competency frameworks is typically required.