Tender Details
Description / Scope of Work
Pakistan Kidney & Liver Institute and Research Center (PKLI & RC) invites bids for Service Level Agreement (SLA) for Data Centre Infrastructure services under tender reference PRO-154-2026. The scope encompasses provision, maintenance, and support of data centre infrastructure to ensure continuous operational availability and performance of the institute's critical IT systems. This procurement is intended to establish a comprehensive SLA framework covering infrastructure management, monitoring, incident response, and service continuity for the institute's data centre operations in Punjab.
Bidders must be registered with relevant authorities and possess demonstrated experience in data centre infrastructure services, with technical and financial capacity to meet the service levels specified. Eligible bidders should hold appropriate certifications and licenses as required for providing enterprise-level IT infrastructure services. The bid security, detailed qualification criteria, and technical specifications are outlined in the bidding documents. One bid per entity is permitted, and bidders must ensure compliance with all procurement regulations.
Bidding documents are available from the procuring agency as per the bid data sheet provisions. Sealed bids must be submitted by the deadline specified in the bid data sheet, with opening to follow immediately thereafter at the designated venue. Detailed instructions for bid preparation, submission procedures, evaluation criteria, and contract terms are provided in the accompanying General Conditions of Contract. Interested parties should contact the procuring agency for clarification of bidding documents, and all submissions must strictly adhere to format and sealing requirements prescribed herein.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
PKLI & RC is tendering an SLA for data centre infrastructure services, a mission-critical contract for a healthcare research institution.
The scope involves ongoing infrastructure management, monitoring, and support rather than one-time supply. Key considerations: the institute requires reliable IT systems to support clinical and research operations; bidders need proven DC experience and capacity to meet defined service levels; the tender is formal, multi-page with detailed T&Cs suggesting a significant, structured engagement. Typical value for institutional DC SLAs is substantial; delivery and compliance must be flawless.
Who can bid: Bidders must typically be registered with SECP or relevant professional authority and hold NTN for tax purposes. For DC infrastructure services, relevant certifications (ISO 27001, ISO 9001, or similar) and proven track record in enterprise infrastructure are typically required. Any restrictions on foreign bidders or sector-specific qualifications should be verified in the technical specifications section.