Tender Details
Description / Scope of Work
Pakistan Kidney & Liver Institute and Research Center (PKLI & RC) invites sealed bids for the procurement of Service Level Agreement (SLA) for Data Centre Infrastructure support under tender reference PRO-154-2026. The scope encompasses comprehensive maintenance, monitoring, and support services for the institution's data centre infrastructure to ensure optimal operational performance, system availability, and business continuity. The procuring agency seeks qualified service providers capable of delivering robust technical support aligned with industry standards and PKLI & RC's critical healthcare IT requirements across Punjab province.
Eligible bidders must be registered with relevant authorities and possess demonstrated experience in data centre infrastructure management and SLA delivery. Bidders are required to submit technical and financial proposals demonstrating their capability, infrastructure, qualified personnel, and past performance on similar engagements. A bid security as specified in the bid data sheet must accompany all proposals to ensure serious intent and compliance with bidding terms and conditions.
Bidding documents are available from PKLI & RC for purchase or download as per the instructions outlined in the tender. Sealed bids must be submitted electronically or physically by the deadline of September 28, 2026 at the designated submission location. Bids will be opened publicly on the same date followed by technical and financial evaluation. Interested bidders should contact PKLI & RC directly for bid documents, clarifications, and submission procedures. Award will be made to the responsive bidder offering best value and meeting all technical and commercial requirements.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
This is a service-level agreement (SLA) tender for ongoing data centre infrastructure support at a major healthcare institution, not equipment procurement.
The scope involves continuous technical management, monitoring, and availability guarantees rather than capital supply. Bidders should note the tender emphasizes compliance with industry standards and healthcare IT criticality. The September 2026 closing date is substantially ahead, allowing adequate preparation time. This appears to be a recurring/framework-type engagement requiring long-term reliability and professional service delivery capability.
Who can bid: Typically, bidders must hold SECP registration (Private Company or Association) and valid NTN. For IT/data centre services, relevant certifications (ISO 27001, ISO 20000, or equivalent) and documented experience on similar SLA contracts are expected. Bidders should demonstrate technical qualifications, qualified personnel, and infrastructure credentials. The notice specifies eligibility criteria in Section 2.1.3; check detailed bid data sheet for category-specific requirements.