Data Centre Ref. PRO-158-2026

Sangfor HCI On-Premises Support Service Level Agreement by PKLI

Buyer
Pakistan Kidney & Liver Institute and Research Center
Region
Punjab
Closes
28 Oct 2026 9 days left

Tender Details

Issuing Organisation Pakistan Kidney & Liver Institute and Research Center
Location Punjab
Category Data Centre · Software Purpose Built
Published 14 Oct 2026
Closing Date 28 Oct 2026
Reference PRO-158-2026
Source Notice published by the procuring organisation

Description / Scope of Work

Pakistan Kidney & Liver Institute and Research Center invites sealed bids for a Service Level Agreement for Sangfor HCI (Hyper-Converged Infrastructure) on-premises support under tender reference PRO-158-2026. The procurement covers comprehensive support services for the institute's Sangfor HCI infrastructure deployment, ensuring continuity and optimal performance of critical healthcare IT systems. This is a managed services contract intended to provide vendor-backed technical support, maintenance, and system reliability assurance for the hyper-converged platform that underpins institutional data center operations.

Bidders must demonstrate capability to support enterprise-grade hyper-converged infrastructure with proven experience in Sangfor HCI deployments. Eligible suppliers should be authorized Sangfor partners or certified service providers holding valid technical certifications. Standard bid security requirements apply as per procurement regulations; bidders must provide corporate guarantees or bank guarantees as per the general conditions of contract detailed in Section V of the bidding documents.

Bidding documents are available for download and review from the PKLI procurement portal or through direct contact with the institute's procurement department. Sealed bids must be submitted by the closing deadline of 28 October 2026 in accordance with sealing and marking procedures outlined in Section II of the tender. Bids will be opened publicly on the scheduled opening date; interested parties should contact PKLI's procurement office for exact submission location, timings, and clarification of technical specifications or contract terms prior to bid submission.

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For Bidders: Our Analysis PAKISTANTENDER INSIGHT

Independent analysis by PakistanTender, written with AI from the official notice and checked by our quality rules — not part of the official notice. Always confirm details against the original tender document.

PKLI is procuring a one-year (or multi-year) SLA for Sangfor HCI on-premises support—a specialized managed services contract for healthcare-sector hyper-converged infrastructure.

This is a technical, vendor-locked engagement requiring Sangfor certification or partnership. The tender window extends to October 2026; the true contract scale (annual value, node count, support tier) is not disclosed in the sample pages. Bidders must be ready to commit skilled technical resources. Competition likely favors established Sangfor partners in Pakistan's healthcare IT sector.

Who can bid: Bidders should typically be registered with the State Bank of Pakistan or SECP, hold valid National Tax Number (NTN), and possess relevant tax compliance certificates. For IT services, PEC or PSEB registration may be required. The notice does not explicitly state category restrictions; typically, only eligible vendors authorized by Sangfor or certified service providers will qualify. Bidders must furnish proof of technical capability and past SLA delivery experience.

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KEY FACTS FROM THE NOTICE
Estimated scaleMedium
Contract typeRecurring / framework
Documents required Bid form duly signed · Proof of bidder eligibility and financial standing · Technical qualifications and Sangfor partnership/certification documents · Insurance and warranty compliance certificates · Proposed SLA terms and service levels · Performance guarantee or performance bond documentation
HA Analysis by PakistanTender Research · Reviewed by Hamza Ali, Cactus Consulting (SMC Pvt) Ltd · How we verify tenders · Report an error

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