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Tender Details
Description / Scope of Work
The National Cyber Crime Investigation Agency (NCCIA), Lahore Zone, invites sealed bids for the provision, deployment, and implementation of a comprehensive Case Management System (CMS) integrated with a Customer Relationship Management (CRM) module. The system is intended to enable efficient case handling, workflow automation, and real-time monitoring. The procurement follows a Single Stage Two Envelope procedure. Eligible bidders must be registered with the FBR and maintain active Income Tax and Sales Tax status. Tender documents can be obtained from the NCCIA office in Gulberg-II, Lahore, for a non-refundable fee of 8,000 PKR. Bids must include a 5% earnest money deposit and be submitted by 11:00 AM on 01 June 2026. The technical bids will be opened at 11:30 AM the same day. The project requires the licensed system to be completed within two weeks of contract signing.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
NCCIA seeks a bespoke, fully integrated CMS-CRM platform for case workflow automation and real-time monitoring across cyber crime investigation.
This is a substantial enterprise software deployment with tight post-contract execution (2-week delivery). Bidder must deliver licensed, production-ready system with customization capability. Scale suggests medium-to-large engagement; likely recurring support/maintenance implicit. One-off implementation but high operational criticality for a federal agency.
Who can bid: Bidders must hold FBR registration with active Income Tax and Sales Tax compliance. No PEC category applicable (software, not construction). Typically, SECP registration (if private entity) or equivalent government entity status required. No foreign bidder restriction stated, but FBR registration strongly implies Pakistani entity or local representative mandatory.