Description / Scope of Work
Sindh Bank Limited, a financial institution headquartered in Karachi, Sindh, invites sealed competitive bids for the acquisition of SMS Services and WhatsApp Services under tender reference SNDB/HO/ADMIN/TD/1541/2026. The bank requires comprehensive messaging solutions to support its customer communication and banking operations. The tender encompasses provision of SMS gateway services and WhatsApp business messaging services with specified technical capabilities and service level agreements. This procurement is open to qualified service providers capable of delivering reliable, secure, and scalable communication infrastructure to support the bank's operational requirements across its branches and customer base in Sindh province.
Bidders must be duly registered companies with relevant experience in providing SMS and WhatsApp services to financial institutions or similar large-scale organizations. Interested bidders are required to submit bid security as specified in the bid data sheet and must comply with all technical specifications and scope of work outlined in Section III of the bidding document. Bidders must demonstrate financial capability, technical competence, and possession of necessary infrastructure to deliver uninterrupted services. All bidders shall submit an undertaking affirming compliance with regulatory requirements and shall execute an integrity pact as mandated by Sindh Bank's procurement policy.
The complete bidding document containing 75 pages is available for download from the bank's website at https://www.sindhbankcom.pk/ or can be obtained from the Tender Department at Sindh Bank Ltd. Head Office, B-2 Floor, Federation House, Abdullah Shah Ghazi Road, Clifton, Karachi-75600. Sealed bids must be submitted to the Tender Department by the closing date specified in the tender notice. Bid opening will be conducted at the bank's head office as per the schedule provided in the bid data sheet. For inquiries, bidders may contact the Tender Department via email at tenderdept@sindhbankltd.com or telephone (92-21) 35829320/403.