Tender Details
Description / Scope of Work
Sindh Bank Limited, headquartered in Karachi, Sindh, invites sealed bids for the provision of comprehensive maintenance and support services for Dell Servers under tender reference SNDB/HO/ADMIN/TD/1547/2026. The scope of work encompasses preventive maintenance, corrective maintenance, emergency support, spare parts management, and technical assistance for Dell server infrastructure deployed across the bank's operations. The contract is intended to ensure optimal uptime, performance and reliability of critical IT infrastructure supporting banking operations. This is a managed services engagement covering hardware support, diagnostics, troubleshooting and coordination with Dell authorised service channels.
Eligible bidders must be authorised Dell service partners or maintenance providers with proven capability in enterprise server support. Bidders are required to submit manufacturer's authorisation certificates, technical qualifications, relevant experience documentation and proof of technical resource availability. A bid security (earnest money) as specified in the bid data sheet must accompany technical and financial proposals. Bidders must comply with all regulatory requirements including NTN registration, SECP compliance where applicable and adherence to the bank's integrity pact framework.
The bidding document comprising 71 pages is available from Sindh Bank's Head Office at B-2 Floor, Federation House, Abdullah Shah Ghazi Road, Clifton, Karachi-75600. Sealed bids must be submitted by the closing date specified, with bid opening to follow. Prospective bidders are advised to contact the Tender Department via email at tenderdept@sindhbankltd.com or telephone (92-21) 35829320/403 for clarifications, pre-bid queries or to arrange site visits. The bank reserves the right to reject any or all bids and is not bound to accept the lowest offer.
For Bidders: Our Analysis PAKISTANTENDER INSIGHT
Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.
Sindh Bank seeks an ongoing maintained services partner for Dell server infrastructure across its branch and head office network. The 71-page tender document indicates a structured, formal procurement with integrity pact requirements and manufacturer authorisation prerequisites—typical of institutional banking IT outsourcing. Scale appears medium to large given bank-wide scope. Bidders must demonstrate Dell partnership credentials, 24/7 response capability and spare parts logistics; this is not a one-time purchase but an operational support contract likely running multiple years. Competition is expected from established regional IT service providers and Dell authorised partners.
Who can bid: Bidders must be authorised Dell service partners or licenced IT maintenance providers. NTN registration and SECP compliance are typically required for corporate entities in Pakistan. Manufacturers' authorisation letters from Dell must be submitted. Bidders must have qualified technical staff with server support expertise. Submission of performance security, integrity pact affidavit and bidder profile documentation is mandatory.