Open Tender Data Centre

SLA for Data Centre Infrastructure Services by Pakistan Kidney & Liver Institute

🏛 Pakistan Kidney & Liver Institute and Research Center
📍 Punjab
📅 Closes: 9 Oct 2026
🔖 Ref: PRO-154-2026
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Tender Details

Issuing Organisation Pakistan Kidney & Liver Institute and Research Center
Location Punjab
Category Data Centre
Published 22 Sep 2026
Closing Date 9 Oct 2026
Reference PRO-154-2026

Description / Scope of Work

Pakistan Kidney & Liver Institute and Research Center (PKLI & RC) invites sealed bids for Service Level Agreement (SLA) for Data Centre Infrastructure services under tender reference PRO-154-2026. This procurement encompasses the provision of comprehensive data centre infrastructure support services to ensure optimal performance, availability and security of the institute's critical IT systems. The scope includes infrastructure management, monitoring, maintenance and support services to maintain service continuity for the hospital's medical and administrative systems in Punjab province. The procuring agency seeks qualified vendors capable of delivering enterprise-grade data centre solutions with guaranteed uptime and performance metrics as specified in the technical requirements. Bid security and performance guarantees will be required from the successful bidder to ensure service reliability and contractual compliance.

Eligible bidders must be registered with relevant authorities, possess valid business registration, tax registration and appropriate certifications for data centre operations and IT infrastructure management. Bidders should demonstrate prior experience in providing data centre services to healthcare or similar critical infrastructure sectors. All bidders must submit evidence of technical capability, financial stability and organizational capacity to deliver the required services at the specified service levels.

Bid documents are available through the tender portal and can be obtained by interested bidders following the instructions outlined in the bidding documents. Bids must be submitted electronically by the deadline of 9 October 2026 as per the sealing, marking and submission procedures detailed in the Instructions to Bidders section. The opening of bids will be conducted by the procuring agency on the specified date. Bidders are advised to obtain complete bidding documents including technical specifications, general conditions of contract and the bid data sheet before preparing and submitting their proposals. For clarifications and further information, bidders should contact the procuring agency through official channels.

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For Bidders: Our Analysis PAKISTANTENDER INSIGHT

Independent analysis by PakistanTender — not part of the official notice. Always confirm details against the original tender document.

PKLI & RC is procuring data centre infrastructure services through a multi-year SLA arrangement, suggesting ongoing operational criticality for hospital systems.

The tender encompasses complete infrastructure support rather than equipment supply, indicating a service-based engagement with performance guarantees. The 59-page bidding document signals complex technical and contractual requirements typical of critical healthcare infrastructure. Scale appears medium to large given the institute's medical operations scope. Key risk: closing date of October 2026 is substantially forward, providing bidders adequate preparation time but suggesting the procurement may not be urgent.

Who can bid: Bidders must be formally registered with SECP or equivalent authority, hold valid NTN/tax registration, and demonstrate prior experience in data centre services provision. Healthcare sector experience is preferred. Typically, bidders must submit company profile, financial statements, technical certifications and references from previous clients in critical infrastructure sectors.

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KEY FACTS FROM THE NOTICE
Estimated scaleMedium
Contract typeRecurring / framework
Documents required Evidence of business registration and tax registration · Technical capability and experience certificates · Financial statements demonstrating stability · Client references for prior data centre services · Organizational capacity documentation · Performance guarantee details
HA Analysis by PakistanTender Research · Reviewed by Hamza Ali, Cactus Consulting (SMC Pvt) Ltd · How we verify tenders · Report an error

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