IT Maintenance Private Ref. IT/09/26-27

SLA for Local Support of Printers by IBA Karachi

Buyer
Institute of Business Administration, Karachi
Region
Sindh
Closes
30 Oct 2026 11 days left

Tender Details

Issuing Organisation Institute of Business Administration, Karachi
Location Sindh
Category IT Maintenance
Published 16 Oct 2026
Closing Date 30 Oct 2026
Reference IT/09/26-27
Source ePADS · Official source ↗

Description / Scope of Work

The Institute of Business Administration, Karachi (IBA) invites sealed bids from active taxpayers and registered manufacturers, firms, companies, distributors and suppliers for a Service Level Agreement (SLA) covering local support of printers. The tender reference is IT/09/26-27 and follows a single-stage, one-envelope procedure. Bid security of Rs. 50,000/- is required. The tender is issued by IBA, located at the Main Campus in Karachi University Enclave, Karachi-75270, Sindh province. Tender documents are available for download from the IBA website at https://tenders.iba.edu.pk and the SPPRA ePADS portal. The tender fee is Rs. 2,000/-, to be paid by challan generated from the IBA website and deposited at any Meezan Bank Ltd branch.

Eligibility is restricted to active taxpayers registered with relevant tax authorities. Bidders must submit bid security in the form of a Pay Order or Demand Draft made payable to 'IBA Karachi'. The tender follows Single Stage One Envelope procedure as per SPP Rules 2010. All bidders are required to be manufacturers, firms, companies, distributors or suppliers with active tax registration and compliance status.

Tender documents and bids (including copies of bid security, earnest money and supporting documents) must be uploaded on the SPPRA ePADS portal at https://portalsindh.eprocure.gov.pk/. The original bid security and original bid (duly signed and stamped) must be physically delivered to IBA, Karachi before the bid opening. Bids are submitted from October 14, 2026 at 09:00 AM to October 30, 2026 at 03:00 PM. Bid opening occurs on October 30, 2026 at 03:30 PM at the same venue. Contact: Executive Procurement on 38104700, Ext: 2155, or email tenders@iba.edu.pk.

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For Bidders: Our Analysis PAKISTANTENDER INSIGHT

Independent analysis by PakistanTender, written with AI from the official notice and checked by our quality rules — not part of the official notice. Always confirm details against the original tender document.

IBA Karachi seeks a printer maintenance SLA provider for multi-unit local support—likely 50+ devices across campus based on institutional scale.

This is a recurring service contract (typically 1–3 years), not equipment supply. The tight 16-day bidding window and dual-submission requirement (digital + physical) suggest IBA has urgent support gaps. Bidders should clarify scope: response times, coverage hours, spare parts availability, and whether this includes managed print services or reactive repair only. The relatively modest bid security (Rs. 50k) indicates medium-scale spend, but SLA terms will determine actual revenue and operational burden.

Who can bid: Active taxpayers with SECP/NTN registration as manufacturers, distributors, firms, or suppliers required. Bidders must demonstrate tax compliance status with relevant authority. Typically, bidders must also hold valid business registration, and for IT services, vendor certification or OEM authorization may be expected—verify with IBA if printer brand-specific accreditation is mandatory.

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KEY FACTS FROM THE NOTICE
Bid securityRs. 50,000/-
Estimated scaleMedium
Contract typeRecurring / framework
Documents required Bid security (Pay Order or Demand Draft) · Tax registration proof (NTN/active taxpayer status) · Business registration documents · Bid duly signed and stamped · Supporting documents (SLA capabilities, service team credentials, spare parts inventory)
HA Analysis by PakistanTender Research · Reviewed by Hamza Ali, Cactus Consulting (SMC Pvt) Ltd · How we verify tenders · Report an error

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